Deleted
Removed from active systems after your request is processed.
- Account access and login
- Profile information
- App preferences
Account deletion
To close your Dhankirti account, send one email from your registered address. We verify your identity and process the request within 30 days.
How to request deletion
Use the same email that is registered on your Dhankirti account. Incomplete requests take longer to verify.
Email us from your registered inbox
Write to us only from the email address linked to your account.
info@dhankirti.co.inUse this exact subject line
This helps our team identify and route your request quickly.
Account deletion request
Include your registered mobile number
Add the mobile number on your Dhankirti profile so we can match your account.
Registered mobile number
Email deletion request
Opens your email app with the subject already filled in.
What is deleted, and what we must keep
Some records cannot be erased immediately because Indian financial regulations require us to retain them.
Retained as required by law
Kept for 7 years, or as mandated by applicable regulations.
- KYC records
- PAN / Aadhaar verification records
- Payment and investment transaction history
Need help with your request?
If you are unsure which email or mobile number is registered, contact our desk first.